Did you know that January is National Get Organized month? The New Year is a great time for making personal and professional resolutions, and getting organized is an essential component in helping you achieve new goals and resolutions for your small business. Starting 2018 with a clean slate sets you up to be more productive and […]

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As we change the calendar and welcome 2018, it’s the perfect time for self-reflection and goal-setting. And it doesn’t have to be all about exercising more often or giving up that bad habit. Beyond personal changes, the start of another new year is an excellent opportunity for professional growth, too. Eager to boost your business […]

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Many people resort to last minute Christmas shopping – either because they forgot someone on their list, are hoping to take advantage of pre-Boxing Day sales, or simply because it’s their holiday tradition. Given the tight timelines, last-minute shoppers may opt for in-store purchases– rather than online shopping– to avoid any missteps. After all, the stakes are high: ordering […]

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Are you moving to ramp up your company’s e-commerce strategy in 2017? If so, you aren’t alone. A recent customer survey by DHL found that 57 percent of respondents plan to target e-commerce as their top sales strategy in the year ahead.  So if your business is prioritizing online transactions, you are in good company […]

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Over the past few years, Canadian e-commerce merchants have been taking steps to improve their returns experience by enhancing the clarity, simplicity and convenience in their returns policies. Yet there’s still a gap between online shopper expectations and reality. Online shoppers are looking to return their products for free, while most merchants still require them […]

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There’s something special about receiving a package in the mail. Yet, the ubiquitous brown cardboard box stuffed with bubble-wrap that consumers have come to expect from e-commerce retailers may not cut it anymore. According to a recent report by Dotcom Distribution, packaging is playing an increasing role in consumer loyalty. Forty per cent of shoppers surveyed […]

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Are you a U.S.-based merchant looking to grow? Just north of the border, a tremendous opportunity awaits in Canada. Canada boasts a prosperous economy and a sizeable population of 36 million people, the bulk of whom live within 100 miles of their American neighbors. Canadians are shopping online more than ever before: statistics show e-commerce […]

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When you think of marketing, what tactics first bounce off your mind? Are you thinking SEO, email campaigns or social? All those tactics are a great way of bringing customers to your site. But the real question is how do you get them to repurchase or become loyal customers? Don’t overlook the opportunity of becoming […]

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How to reduce shipping costs in eCommerce The pressure on e-tailers has never been greater. Customer expectations now factor on speed, convenience and low cost delivery options. This puts immense strain and extra expense on e-vendors who, like any savvy business owners, are looking for more bang for their buck. Like many before, maybe you’ve considered […]

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Whether you want to build on last year’s momentum or take things in a new direction, here is a guide to six top tips and trends that can put you on the path to eCommerce super-stardom. 1. Mobile Revenue Will Continue to Surge If it seems like everyone’s trumpeting the fact that mobile-driven eCommerce keeps growing, it’s […]

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