Shipping Tips

There are so many things to consider when preparing for the holidays. Here are some shipping tips to help you plan and prepare for the holiday shipping rush: 1. Extra packing for Fragile items – Use a strong, rigid box, with the appropriate filler on the bottom, sides, and top of your item. Keep in […]

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Tips

It is those little details that make all the difference when your customers receive a package from your website. Make your packages extra special for your customer with these tips: 1) Customize your packages based on the holiday, season, and type of product you are selling. This small touch goes a long way to improve […]

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Dicom

Notice from Dicom: 2021 Rate Changes Effective January 1st, 2021, GLS Canada (Dicom) will apply an average increase of 4.9% to Parcel and Freight rates. This increase will affect all minimum base rates, additional per pound rates and value-added services. For a more complete listing of 2020 price changes, please visit our website at https://www.dicom.com/en/dicom/corp/news/gri-2020. […]

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USPS has instituted a temporary rate increase for packages, effective Oct. 18, 2020 to Dec. 27, 2020. The temporary rate increase applies to: First Class Package Service Priority Mail (including Flat Rate Boxes/Envelopes & Regional Rate Boxes) Parcel Select Ground Parcel Select Lightweight  Our system will automatically show the updated rates when you complete a […]

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Holiday Shipping

The Holiday season will be here quicker then you think. With a changing business environment, coupled with a lot of uncertainty, consumers are looking for a seamless buying experience online. Holiday shipping strategies are key. Here are a few things to consider for your holiday shipping strategy: 1. Multiple communication touchpoints with customers is a […]

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Marketing Trends

In this ever-evolving digital marketplace, it is critical for ecommerce businesses to keep an eye on marketing trends that can improve your bottom line and entice customers to purchase. Here as some things to put on your radar if they are not already: 1. Shoppable Posts2. Virtual And Augmented Reality3. Interactive Content4. Personalization5. Google Ads […]

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If your small business wants to expand its e-commerce offerings to the world, plan to approach the process methodically and strategically. That means entering the leading regional markets in a new continent is especially important. If you’re thinking about selling in South America, doing business in Argentina should be a top consideration. With a large […]

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Use these six tips while shipping this holiday season to keep your customer service reputation high—and your employee’s stress low. For most small businesses, the holiday season can be a bit of a blessing and a curse. The increased sales are great, but that also means increased time and stress. And for small businesses that […]

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About two years ago, I started hearing an increasing number of brands ask me questions about customer experience with shipping, specifically regarding the delivery speed to the customer. They would ask questions such as: How can we afford to go faster when everyone gets free shipping? Can I improve my conversion rates if I offer […]

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