During the holiday season, shoppers are on the hunt for the best possible deals. By strengthening sales promotions with shipping offers, particularly free shipping, forward-looking merchants can cut through the noise and stand out from the competition. We know that shoppers routinely compare prices across merchant sites before making a purchase, and that shipping costs […]

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E-commerce retailers love the Christmas season’s sales surge – less-loved is the inevitable wave of January returns. The “boomerang” month after the holidays sees more returns than any other time of the year. But prepared online retailers can leverage these returns to create satisfied customers beyond the holiday season, loyal for years to come. Just […]

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E-commerce is changing the rules of business on a global scale, allowing even the smallest business to reach consumers anywhere on the planet, quickly and with relative ease. Here in the United States, both established organizations and online startups recognize the vast revenue potential beyond our borders, and they are adapting their strategies to deliver individual […]

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For most Americans, July is all about Independence Day, family vacations and warm weather. But for those in the e-commerce business, mid-summer signals something entirely different: the impending arrival of the Christmas shopping season. Yes, we have months to go before Black Friday and Cyber Monday madness, but holiday offers and pre-holiday promotions are taking […]

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To achieve lasting e-commerce success, businesses must master every step of their operations – including the not-so-glamorous steps like packaging. Many merchants underestimate how critical good packaging is. But prioritizing it can help to set your business up for success. The right packaging helps you keep costs down. It also helps to create a more […]

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Whether you have one employee or 100, you might be surprised to hear that the most direct route to success may actually take you all the way around the world. That’s because e-commerce and advances in logistics have made global trade easier, faster and more cost-effective for businesses of all sizes – and for the customers they […]

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It’s easy to get started in e-commerce, as there are no barriers to entry, but there are definitely barriers to success. Especially as most businesses take time before they become profitable. E-commerce giant Amazon famously took nine years before seeing its first profitable year. Elon Musk waited a full decade before Tesla Motors had a […]

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Here is a scenario: your e-commerce operations have been rising on a wave of interest from international buyers. To keep up the momentum — and keep your global customers happy – you need your exports to arrive quickly and safely in their destination countries, and more importantly, in the hands of your clients. But as the number […]

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What does a packer do? Packers take order items from the pickers (the staff who walk around and collect the products for each customer’s order), package them for shipping, add an invoice, apply the shipping label and send the product to the spot where it will be picked up by your shipping carrier. Tip: You […]

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U.S. exports are on the move. The question is, where are they going? The first answer is: Up. According to the U.S. Department of Commerce, in December 2017 exports rose $3.5 billion over the previous month, to more than $203 billion. Today, more than 300,000 American companies are bringing their goods to global customers, and nearly 98 percent of […]

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