More companies than ever before are harnessing the power of e-commerce to reach customers around the globe. In fact, according to a report by DHL entitled The 21st Century Spice Trade: A Guide to Cross-border E-Commerce Opportunity, international e-commerce could grow at twice the rate of domestic online retail in the period leading up to 2020.  If you are […]

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Did you know that January is National Get Organized month? The New Year is a great time for making personal and professional resolutions, and getting organized is an essential component in helping you achieve new goals and resolutions for your small business. Starting 2018 with a clean slate sets you up to be more productive and […]

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Every day more and more Canadians make the leap to buy online. More importantly though, the country’s existing online shoppers are clearly maturing and growing, purchasing with far greater frequency. That’s right: Sustainable e-commerce growth is no longer dependent on first-time buyers. Instead, it’s increasingly coming from experienced, confident shoppers purchasing more goods, more often. […]

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Canadians are shopping online more often, and their expectations for a good online shopping experience are on the rise. They want a simple ordering and delivery process. To keep them coming back for more, merchants need to meet or exceed their receiving experience expectations. We surveyed 5,000 Canadian online shoppers to find out what factors […]

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As we change the calendar and welcome 2018, it’s the perfect time for self-reflection and goal-setting. And it doesn’t have to be all about exercising more often or giving up that bad habit. Beyond personal changes, the start of another new year is an excellent opportunity for professional growth, too. Eager to boost your business […]

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When running a busy e-commerce company, it’s easy to just do what gets the orders out the door and not consider how to make your operations more efficient. Be it in your basement or back of your physical retail space, it’s worth asking: is your existing fulfillment space still doing the job? Can you find […]

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Are you moving to ramp up your company’s e-commerce strategy in 2017? If so, you aren’t alone. A recent customer survey by DHL found that 57 percent of respondents plan to target e-commerce as their top sales strategy in the year ahead.  So if your business is prioritizing online transactions, you are in good company […]

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For more than 50 years, the Small Business Administration’s National Small Business Week has promoted the accomplishments of entrepreneurs across the country. The week recognizes not only the value that small companies bring to the marketplace, but also just how much they are evolving in today’s global economy. How are U.S. businesses changing to meet the demands […]

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Over the past few years, Canadian e-commerce merchants have been taking steps to improve their returns experience by enhancing the clarity, simplicity and convenience in their returns policies. Yet there’s still a gap between online shopper expectations and reality. Online shoppers are looking to return their products for free, while most merchants still require them […]

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Are you a U.S.-based merchant looking to grow? Just north of the border, a tremendous opportunity awaits in Canada. Canada boasts a prosperous economy and a sizeable population of 36 million people, the bulk of whom live within 100 miles of their American neighbors. Canadians are shopping online more than ever before: statistics show e-commerce […]

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