Small businesses are the innovators of the world, while functioning in a climate in which innovation is rapidly becoming a word that’s use is so ubiquitous that it’s in danger of losing its power, and that would be a bad thing. Broadly, its usage is frequently synonymous with invention or creativity. Narrowly, innovation can sometimes refer to […]

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If your small business wants to expand its e-commerce offerings to the world, plan to approach the process methodically and strategically. That means entering the leading regional markets in a new continent is especially important. If you’re thinking about selling in South America, doing business in Argentina should be a top consideration. With a large […]

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Holiday Shipping Schedule It’s officially the holiday season, for online sellers this is the crucial time to successfully plan your shipping strategies.  From organized buyers that shop way ahead of time to last-minute shoppers that make purchases days before December 25, you want to ensure their delivery arrives on time. Know the holiday schedule for […]

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Whether your company has one employee or 100, you might be surprised to learn that the most direct route to success may take you all the way around the world. That’s because e-commerce and advances in logistics have made global trade easier, faster and more cost-effective for businesses of all sizes – and for the customers they […]

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The question of offering free shipping or not offering free shipping is on e-tailer’s minds year-round. Free shipping has become the norm, especially during the holiday season; 70 percent of shoppers have the expectation of receiving free shipping during the holidays, and 83 percent of consumers search for free shipping when shopping online, according to a study […]

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For both businesses and consumers, it’s wise to keep cybersecurity top of mind. Recent news of a massive security breach at Facebook reminds us that awareness, action and investment remain essential if we want to keep online information safe. For businesses in the age of e-commerce, failing to take continuous steps to improve and maintain security can mean […]

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If you are in e-commerce, you need to ensure that your 2019 business plan explores the potential of international sales and marketing. If you don’t at least evaluate your global opportunities, you risk falling behind your competition. You also could miss a critical chance to expand your sales exponentially. That’s because, as a DHL report reveals, cross-border e-commerce […]

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So, Well done. You’ve done it. You’ve finally got a polished e-commerce store complete with, carefully curated content and a wide variety of in-demand products on offer. Before you put your feet up and relax, remember, ut failing to pay attention to how those goods get to your customers can put all that hard work […]

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The holiday season can be one of the most profitable times of the year for your business, but it can also be difficult to navigate. Shoppers are on the hunt for the best deals and competition is fierce. With so many enticing promotions everywhere you look, it can be challenging to stand out. Since 2013, […]

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Consider this: according to research by Zendesk, as many as 88% of people said an online customer service review had influenced their decision to buy. For your business, that can mean only one thing – it’s time to make customer service and engagement a top priority, especially if your operations are e-commerce-only, meaning you don’t actually meet […]

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