Whether your business is big or small, to do well in the e-commerce landscape today, you need to reach customers where they are – not wait for them to find you. Today, 80 per cent of Canadians shop online, and 18 per cent of those shoppers make more than 25 online purchases per year. Most […]

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For most Americans, July is all about Independence Day, family vacations and warm weather. But for those in the e-commerce business, mid-summer signals something entirely different: the impending arrival of the Christmas shopping season. Yes, we have months to go before Black Friday and Cyber Monday madness, but holiday offers and pre-holiday promotions are taking […]

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It’s easy to get started in e-commerce, as there are no barriers to entry, but there are definitely barriers to success. Especially as most businesses take time before they become profitable. E-commerce giant Amazon famously took nine years before seeing its first profitable year. Elon Musk waited a full decade before Tesla Motors had a […]

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Global e-commerce sales are on the rise. In 2014 they hovered at around $1.3 trillion, and are expected to skyrocket to $4.5 trillion by 2021 – a 246% increase. This growth isn’t exclusive to traditional e-commerce segments like fashion, health, and beauty. Emerging segments like subscription boxes are also finding success. Over the last few years, online […]

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Like magic, a good point of sales (POS) system works in the background, saving the business owner time and helping to ensure that the store’s inventory management is at peak performance. Choosing the right POS, or assessing if your current POS is meeting your needs, is essential for your business. POS systems typically fall into […]

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No matter when it happens or how long it lasts, nearly every business endures an annual stretch when sales slow down. Off-season slumps can be especially tough on small business owners, some of whom struggle to survive the temporary drop in revenue. If your small business deals with a yearly swoon, you don’t have to […]

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The holidays might be over but the package returns season is in high gear. It kicked off in mid-December, shortly after the first wave of holiday deliveries, and is expected to run through most of this month. Returns track with the online retail market — as shopping online grows, so, too, do package returns. About […]

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Modern technology allows even the smallest e-commerce retailer to reach the entire world. Still, instead of pursuing an entire planet of potential customers, many small to medium sized businesses don’t sell beyond their own borders. Some are deterred by the belief that international sales are too complex, while others feel it’s beyond the capacity of […]

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Canadians are shopping online more often, and their expectations for a good online shopping experience are on the rise. They want a simple ordering and delivery process. To keep them coming back for more, merchants need to meet or exceed their receiving experience expectations. We surveyed 5,000 Canadian online shoppers to find out what factors […]

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Both small merchants and large retailers know from experience that global e-commerce is huge, and still growing. Over the course of the last three years, online sellers have witnessed another powerful trend first-hand: the rapid rise of mobile commerce. The statistics corroborate what e-tailers are seeing from their own website analytics: more consumers worldwide are shopping and buying […]

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