Shipping is the final (and arguably most important) frontier when it comes to satisfying customers. Keeping an eye on trends and adopting new, relevant shipping methods will not only help improve customer satisfaction, but it will also help small business owners meet their bottom lines and compete with the big dogs. Here are five logistics […]

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E-commerce has long been a sore point for many luxury brands. Luxury brands differentiate themselves in part by the high-end experiences they offer in-store and have sometimes struggled to adapt those experiences to the web. Online, without the immersive experience of walking into a luxury storefront and being greeted by a thoughtfully curated assortment of […]

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MONTREAL, Que. – A sluggish Canadian economy, an oversupplied domestic LTL market and downward pressure on rates in the US hurt TransForce’s Q3 revenue. However, the package and courier (P&C) segment was a bright spot, growing its revenue by 3% and its operating income by 50%. “Revenue growth in the P&C segment was driven by […]

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It’s all too common for online retailers to sacrifice shipping options with simply offering free shipping, regardless of speed and flexibility. This approach is costly as it becomes increasingly difficult to achieve profitability when you offer free shipping for all your shipments. In a previous post, we have discussed how to avoid costly shipping mistakes. […]

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