Holiday Shipping

The Holiday season will be here quicker then you think. With a changing business environment, coupled with a lot of uncertainty, consumers are looking for a seamless buying experience online. Holiday shipping strategies are key. Here are a few things to consider for your holiday shipping strategy: 1. Multiple communication touchpoints with customers is a […]

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Black Friday

Last year, consumers spent a record $7.4 billion online on Black Friday and $9.4 billion on Cyber Monday. Some key discussion points of the article include: 1. A dramatic shift to digital could impact BFCM this year2. People are shopping earlier and are seeking value over price3. Flexible returns, fast shipping, and delivering a better […]

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E-commerce

No matter what product you are selling, or what service you are providing, these tips will help you focus your strategy on building long-term, loyal, customers. 1. Develop a loyalty/rewards program2. Do not invest in paid or sponsored ads too early3. Be responsive to all social and communication platforms4. Treat loyal fans as your brand […]

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Technology Trends

As we approach the end of 2020, these are some of the business trends to continue to watch. Many of these business trends will have spill-over effects in 2021. 1. Remote work: the new normal2. Businesses embrace the gig economy3. Sorry, but AI will not take over the customer experience4. Bots to the rescue 5. […]

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As the leader of an e-commerce company which is currently fulfilling domestic orders but contemplating expanding to include international sales, shipping logistics is a serious concern. Since the internet gained mainstream acceptance decades ago, the technology’s ability to take a local company global has become crystal clear. However, leaping into cross-border commerce without solid planning […]

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The question of offering free shipping or not offering free shipping is on e-tailer’s minds year-round. Free shipping has become the norm, especially during the holiday season; A report by the National Retail Federation found 75% of U.S. consumers expect free shipping even on orders under $50, up from 68% in 2017. So, how should your e-commerce business […]

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For U.S. companies trading globally, these are uncertain times. Whether you’re a large exporter, a mid-sized manufacturer, or a growing e-commerce venture that’s quickly building cross-border success, you know the tremendous benefits that international commerce brings to the table—and to your bottom line. But you have also witnessed social, political and economic shifts that can […]

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Use these six tips while shipping this holiday season to keep your customer service reputation high—and your employee’s stress low. For most small businesses, the holiday season can be a bit of a blessing and a curse. The increased sales are great, but that also means increased time and stress. And for small businesses that […]

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For U.S. companies trading globally, these are uncertain times. Whether you’re a large exporter, a mid-sized manufacturer, or a growing e-commerce venture that’s quickly building cross-border success, you know the tremendous benefits that international commerce brings to the table—and to your bottom line. But you have also witnessed social, political and economic shifts that can […]

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