- Knowledge Base
- Customer Service FAQs
Frequently Asked Questions
- Avoiding USPS Chargebacks
- Purolator Service Warnings and Changes
- USPS Suspends International Service to Several Destination Countries
- Temporary revisions to courier/carrier service guarantees
- COVID-19 Resource from Carrier Partners
- COVID-19 Update from ShipGooder
- SERVICE ALERTS
- Avoid label creation failures – follow these steps
- Pre-paid shipping labels
- Holiday Hours 2020 – CANADA
- Holiday Hours 2020 – USA
- Hours of Operation
- Prohibited Items
- Refund: Rules & Regulations
- Contact ShipGooder Customer Service
- 3 Steps for Professional Packing
- Avoid Charge-backs and/or Return to Sender
- Proper Packaging: Protect your Contents
- Quick Tips
- The Importance of Entering Accurate Weights & Dimensions