If your business is global, then you know how complex the border clearance process can be. For those that import goods into the U.S., complying with U.S. Customs and Border Protection (CBP) requirements for each and every shipment can make the difference between speedy satisfaction and difficult delays. In fact, 80 percent of delayed shipments can […]

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During the holiday season, shoppers are on the hunt for the best possible deals. By strengthening sales promotions with shipping offers, particularly free shipping, forward-looking merchants can cut through the noise and stand out from the competition. We know that shoppers routinely compare prices across merchant sites before making a purchase, and that shipping costs […]

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E-commerce retailers love the Christmas season’s sales surge – less-loved is the inevitable wave of January returns. The “boomerang” month after the holidays sees more returns than any other time of the year. But prepared online retailers can leverage these returns to create satisfied customers beyond the holiday season, loyal for years to come. Just […]

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E-commerce is changing the rules of business on a global scale, allowing even the smallest business to reach consumers anywhere on the planet, quickly and with relative ease. Here in the United States, both established organizations and online startups recognize the vast revenue potential beyond our borders, and they are adapting their strategies to deliver individual […]

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Concern about the future of global trade has dominated headlines around the world in recent weeks, driven by talk of a U.S.-China trade war. But while the news certainly merits close attention, a more analytical review of the overall global trade situation suggests some very real positive signs. Beyond the initial, more emotional reaction that accompanies […]

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Whether your business is big or small, to do well in the e-commerce landscape today, you need to reach customers where they are – not wait for them to find you. Today, 80 per cent of Canadians shop online, and 18 per cent of those shoppers make more than 25 online purchases per year. Most […]

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For most Americans, July is all about Independence Day, family vacations and warm weather. But for those in the e-commerce business, mid-summer signals something entirely different: the impending arrival of the Christmas shopping season. Yes, we have months to go before Black Friday and Cyber Monday madness, but holiday offers and pre-holiday promotions are taking […]

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If your company manufactures or distributes chemicals, you are no doubt aware that in 2016 the Lautenberg Act amended the decades-old Toxic Substances Control Act (TSCA). It established for the first time requirements for the comprehensive evaluation of existing chemicals in commerce, while also strengthening the review of new chemicals. While pesticides, tobacco products, firearms, foods, pharmaceuticals and […]

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To achieve lasting e-commerce success, businesses must master every step of their operations – including the not-so-glamorous steps like packaging. Many merchants underestimate how critical good packaging is. But prioritizing it can help to set your business up for success. The right packaging helps you keep costs down. It also helps to create a more […]

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Whether you have one employee or 100, you might be surprised to hear that the most direct route to success may actually take you all the way around the world. That’s because e-commerce and advances in logistics have made global trade easier, faster and more cost-effective for businesses of all sizes – and for the customers they […]

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