With the recent spotlight on international trade—coupled with the realization they have been missing out on revenue opportunities from the collection of duties, taxes and fees—many governments are cracking down on international e-commerce shipments. Now many shoppers (who have historically chosen postal shipping options in hopes of slipping under the customs radar) are having to […]

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The question of offering free shipping or not offering free shipping is on e-tailer’s minds year-round. Free shipping has become the norm, especially during the holiday season; 70 percent of shoppers have the expectation of receiving free shipping during the holidays, and 83 percent of consumers search for free shipping when shopping online, according to a study […]

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NEW YORK – When you operate a business that ships, it’s very important that you have a good understanding of how to make it all work. This doesn’t just mean understanding the logistics of a shipping operation, but also ensuring you’re getting the best overall cost for your shipments. After all, the more money you save—even on […]

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For both businesses and consumers, it’s wise to keep cybersecurity top of mind. Recent news of a massive security breach at Facebook reminds us that awareness, action and investment remain essential if we want to keep online information safe. For businesses in the age of e-commerce, failing to take continuous steps to improve and maintain security can mean […]

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In its most basic form, logistics is all about planning for the future. It’s about determining the best way to build, implement and manage supply chains today that will deliver efficiently and effectively tomorrow and beyond. For businesses in the booming e-commerce arena, logistics and shipping represent the final and essential factor in the equation for success. […]

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If you are in e-commerce, you need to ensure that your 2019 business plan explores the potential of international sales and marketing. If you don’t at least evaluate your global opportunities, you risk falling behind your competition. You also could miss a critical chance to expand your sales exponentially. That’s because, as a DHL report reveals, cross-border e-commerce […]

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For online merchants, a clear, easy-to-spot returns policy is increasingly important. How you choose to handle returns, and how effectively you communicate your returns policy to your staff and customers, can make or break sales. It keeps customers coming back for more. If they find your policy unclear, it can prompt them to abandon their […]

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So, Well done. You’ve done it. You’ve finally got a polished e-commerce store complete with, carefully curated content and a wide variety of in-demand products on offer. Before you put your feet up and relax, remember, ut failing to pay attention to how those goods get to your customers can put all that hard work […]

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E-commerce represents a growing percentage of overall retail sales,. As a result,  how you handle your shipping will become an increasingly significant part of your business. We know that shoppers routinely compare prices across merchant sites prior to making a purchase, and that shipping costs are always top of mind. So much so that shoppers […]

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As a pivotal piece of the e-commerce experience, an effective shipping pricing strategy can increase revenues and profitability by driving changes in customer behavior. Today’s online shoppers clearly crave more choices, convenience and control. So, when it comes to shipping, why not give them what they want?  Taking a look at your shipping strategy isn’t […]

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