


The holiday season is a critical period for most U.S. businesses, especially as more companies leverage the power of e-commerce to expand their international customer base. With e-commerce sales over the 2018 holidays totaling $126 billion, up from $108.2 billion in 2017, and 63% of shoppers around the world saying they will make most of their holiday purchases […]

About two years ago, I started hearing an increasing number of brands ask me questions about customer experience with shipping, specifically regarding the delivery speed to the customer. They would ask questions such as: How can we afford to go faster when everyone gets free shipping? Can I improve my conversion rates if I offer […]

Robot dexterity Robots are teaching themselves to handle the physical world. For all the talk about machines taking jobs, industrial robots are still clumsy and inflexible. A robot can repeatedly pick up a component on an assembly line with amazing precision and without ever getting bored—but move the object half an inch, or replace it […]

Commencing e-commerce sales across international borders taps your company’s full potential and unlocks a whole new market for your products. Achieving positive results from global e-commerce expansion isn’t automatic, but there are ways to maximize your chances for success. While there is more to it than just ensuring your website is accessible in another country, […]

September 20th marks the fist green day of postal service which is essentially launched to highlight the benefits that the postal industry has reaped by working together over 10 years to reduce CO2 emissions. The CEOs from the 12 global postal operators intend to address Green day with other industry sectors, so that they follow […]

Technology trends that will influence industries and consumers in 2019 and everyone needs to know. Disruptive technology trends determine the way the new year will be shaped. They will accelerate and transform many industries at a rapid pace throughout the year. They will shape the world and the future and will be present on the […]

With a population of 55 million, a strong, business-friendly infrastructure, an expanding base of online shoppers—especially among smartphone users— and widespread use of English, South Africa represents a compelling option for U.S. businesses considering cross-border expansion. What’s equally attractive is that expanding your e-commerce business in South Africa could be a valuable entry point into […]

Trend #1: Mindfulness Is the New Secret Weapon NY Times Corner Office columnist says that mindfulness is “paying attention to our thoughts, emotions and sensations in our body in the present moment in a non-judgmental way.” He explains that the most important and difficult part for business owners is to be non-critical. David reminds us […]

If you have a global e-commerce business that sources low-value parts from other countries, then you should pay attention to the de minimis value threshold. This rule applies to the value of non-originating materials that can be shipped into the U.S. before duties and taxes are assessed. You’ll want to keep a watchful eye on potential changes in the tariffs […]